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Privacy Policy

Foxcode Experience Labs ("Foxcode", "we", "our", or "us") values your privacy and is committed to protecting the personal information of our website visitors, clients, and partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or engage with our digital services.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

When you fill out contact forms, sign up for services, or engage with us through email, we may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title

b. Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent
  • Cookies and usage data

c. Business Information

If you are a client or partner, we may process additional business-related data to deliver our services.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and support requests
  • Deliver software development, UX/UI, and consultancy services
  • Customize and enhance your website experience
  • Communicate updates, offers, and thought leadership (only with your consent)
  • Analyze site usage for performance improvements

Ensure compliance with legal, contractual, and regulatory obligations

3. Sharing and Disclosure

We do not sell or rent your personal data. We may share it with:

  • Trusted service providers who help operate our website and internal systems (e.g., hosting providers, analytics platforms)
  • Strategic partners for project collaboration (under NDA or data processing agreements)
  • Government or regulatory bodies if required by law or to protect legal rights

All such third parties are contractually obligated to handle your information securely and only for specified purposes.

4. Data Retention

We retain your data only for as long as necessary:

  • To fulfill the purpose it was collected for
  • To comply with legal or regulatory requirements
  • To support project continuity (e.g., support tickets, active contracts)

5. Cookies and Tracking Technologies

Our site uses cookies and similar tools to:

  • Maintain user sessions
  • Analyze site performance and traffic
  • Provide targeted communication

You can manage your cookie preferences through your browser settings.

6. Data Security

Foxcode follows industry-standard security protocols to protect your data:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure storage on protected servers
  • Access controls and audit logs
  • Regular system updates and threat monitoring

We continually evolve our practices in line with emerging threats and regulatory requirements across the GCC and international standards (e.g., GDPR where applicable).

7. Your Rights

You have the right to:

  • Access the data we hold about you
  • Correct inaccuracies
  • Request deletion (subject to legal obligations)
  • Opt out of marketing communications

To exercise your rights, please contact us at info@foxcod.com.

8. International and Local Compliance

As a company headquartered in Oman and operating across the GCC and MENA regions, we ensure our practices align with:

  • Omani data protection regulations
  • GCC cybersecurity frameworks
  • Best international standards (e.g., GDPR principles, where relevant)

9. Changes to This Policy

We may update this policy to reflect changes in our practices or applicable laws. When we do, we'll revise the "last updated" date and post the updated version on this page.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:

📧 info@foxcod.com

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